Infossel AI

From automation to informed decisions

Software already records what happened. The useful next step is telling your team where to spend today — which accounts to visit, which to call, which to leave alone.

Decision support, not automated decisions. Our models rank and recommend. A person approves every sanction, rejection and escalation. We do not offer, and would not claim, a system that makes binding credit decisions on its own.

Credit intelligence

Reads borrower profile, repayment pattern, collection behaviour, loan history and overdue history, then places the account in a risk band your credit team can act on.

Low Medium High

A band is an input to your credit policy, not a substitute for it.

Collection intelligence

Predicts which overdue accounts need attention first, so limited field hours go where they change the outcome instead of where the list happens to start.

  • Ranks the overdue book daily
  • Flags accounts drifting toward NPA
  • Highlights customers who usually pay after one call

Follow-up assistant

Turns a ranking into a specific instruction for each account, so the agent opens the app to a decision rather than a list.

Call todayWhatsApp reminder Visit customerEscalate Reschedule

Business copilot

Ask the question instead of building the report.

  • "How much did we collect today?"
  • "Which branch has the highest overdue?"
  • "Who are today's top collection agents?"
  • "Show loans overdue more than 30 days."
  • "Compare this month's collections with last month."

Voice assistant

Automated payment reminders in the language the customer actually speaks, so the message lands instead of being ignored.

TamilEnglishHindi TeluguKannadaMalayalam

Customer assistant

Answers routine customer questions — balance, due date, receipt — without a staff member picking up, and hands over to a person the moment it does not know.

Where it runs

Platforms with AI assistance

Auto Finance / Hire Purchase

Lending & Loan Management

Hire purchase and vehicle loan management with agreement documentation, seizure tracking, automated penalty interest and a GPS collection…

Micro Finance / JLG / SHG

Lending & Loan Management

Microfinance software for SHG and JLG group lending with centre mapping, meeting schedules, OTP/biometric-ready authentication and detailed aging…

NBFC Software Framework

Lending & Loan Management

NBFC lending platform with a compliance-oriented accounting and audit engine, asset classification and dynamic provisioning, and full loan…

Ifina AI Collection App

Finance ERP & AI

AI-assisted collection app with predictive default analysis, an optimisation engine tuned for auto finance, intelligent follow-up scheduling and…

Multipurpose Finance ERP

Finance ERP & AI

Combined architecture covering all Infossel finance and chit modules with a unified single-view customer dashboard, inter-branch consolidation and…

See the AI working on real overdue data

We will run it against a book that looks like yours.