What we collect
When you submit an enquiry, demo request or chat message we collect the name, mobile number, email, company, city and requirement you give us, along with the page you were on, the campaign parameters in the link you followed, and a one-way hash of your IP address. We store a hash rather than the address itself, so the record cannot be traced back to a specific connection.
Why we collect it
To respond to your enquiry, arrange a demo, and keep a record of the conversation so you are not asked the same questions twice. Enquiries are stored in our internal CRM and seen by our sales and support team.
What we do not do
We do not sell or rent your contact details. We do not send marketing to numbers collected purely for a support request. We do not run advertising trackers that follow you to other sites.
Cookies
We set one session cookie so forms work and to prevent spam submissions. It is marked HttpOnly and SameSite, and holds no personal information.
Retention and your rights
Enquiry records are kept while there is a business relationship or an active enquiry. You can ask us to show you what we hold about you, correct it, or delete it — contact us and we will action it.
Contact
Infossel Soft Solutions. Email md@infossel.in.
This policy describes our actual practice. It is not legal advice, and you should have your own counsel review it before relying on it for compliance purposes.